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Frequently Asked Questions

The products are replenished regularly.

If a product you want is out of stock, please feel free to send us a message with the product you are looking for in the subject line.

We will notify you when they are back in stock!

Our customer satisfaction is our number one priority.

We offer a full refund when the product is unopened and unused and a partial refund when the packaging cannot be accounted for.

Please note that shipping costs will be borne by the customer.

Any returns must be in the original packaging with proof of purchase.

Products under warranty must be handled with care.

If the products arrive with visible defects, please take photos and send them to us.

We will contact you again to clarify all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Brands like Visa, MasterCard, American Express and Discover.

Standard delivery usually takes about 3-5 working days.

If your order has not arrived after two weeks, please contact us and we will look into the details.

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Fill out the form and you will be contacted by our staff.